Professional Overview

Operations, scaling, and business‑turnaround specialist with a long track record in high volume and custom granite and quartz fabrication, CNC programming, CAD engineering, and manufacturing and installation production management. Built a reputation for doubling output by converting hand‑fabrication shops into fully machined, paperless operations, restructuring job tracking & processing software for automated scheduling, and systematically eliminating the recurring errors that cause remakes, wasted material, and overtime. Experienced in leading shop, office, sales, and installation teams, maintaining and optimizing production machinery, and implementing data‑driven processes that improve quality, cut costs, and allow owners and staff to focus on growth instead of constant firefighting. I also built two successful six‑figure, later seven‑figure kitchen and bath remodeling companies from the ground up with no capital, taking on web design, SEO, online marketing, sales, and accounting myself to generate high‑value leads and sustain profitable, scalable operations.

Professional Skills Overview

• Company operations, shop, sales, office, service, and installation management.​

• Business consulting, restructuring, and scaling to eliminate human error, implement fully machined manufacturing, automate/streamline departments, and substantially increase production, quality, and sales (often doubling production).​

• Premium website design, development, SEO, and online marketing used to grow stone and remodeling businesses from scratch.​

• Granite and quartz countertop CAD engineering; CNC operation and programming.​

• Granite and quartz countertop templating, fabrication, installation, service, and commercial/builder project management.​

• Granite and quartz countertop sales, including in‑home quoting and closing systems.​

• Residential and commercial cable, phone, and internet installation.​

Business Management, Scaling, and Consulting

• Built a reputation for doubling production by eliminating repetitive errors, optimizing manufacturing and job processing, and implementing unorthodox but proven process improvements.​

• Converted hand‑fabrication shops into fully CNC‑machined operations, significantly improving quality and speed while reducing long‑term labor costs; CNCs often ran nearly 24 hours per day after implementation.​

• Identified and eliminated recurring office, fabrication, and installation errors and remakes through new procedures, reducing waste and losses until common problems were minimal or eliminated.​

• Restructured and automated Moraware job tracking into a fully paperless, folderless system, allowing office staff to handle roughly 2× job volume with near‑zero errors while shop and installers worked from digital, organized workflows.​

• Maintained high performance under demanding conditions, including extended and double shifts when necessary to hit operational goals and continuously improve the company.​

• Served as a primary, trusted expert for office, sales, installation, and shop teams as well as major accounts, routinely handling 120+ emails per day plus in‑person questions and solving complex operational problems.​

• Balanced labor and machine schedules after automating Moraware, load‑balancing cut, edge, CNC, and fabrication departments for maximum output while controlling overtime and assigning work based on skill and pay structure.​

• Ensured production machinery remained fully operational through strict preventive and corrective maintenance following manufacturer procedures and safety standards.​

Performance and Cost Improvements

• Doubled production across departments via manufacturing optimization, job‑processing automation, and organized digital job tracking.​

• Reduced errors and remakes company‑wide, enabling teams to focus on growth and profitability instead of constant service issues.​

• Increased production volume up to 2× by implementing ultra‑high‑speed CNC tooling and fully restructuring CNC machining and fabrication procedures.​

• Created an organized, paperless shop with automated Moraware scheduling, live process calendars, and accurate square‑foot/linear‑foot data to load‑balance each department.​

• Implemented pre‑template material nesting and Moraware‑driven ordering for accounts with drawings, eliminating wasteful guessing and ensuring material was on hand and ready to cut after templating.​

• Reduced labor and material costs through refined job‑processing tactics, automation, and continuously improved fabrication and installation procedures, minimizing overtime and reworks.​

• Treated every rework/remake as a trigger for root‑cause analysis and new permanent procedures, driving error rates down to very low levels.​

• Implemented a fully machined process that allowed a highly competitive fabrication/polishing rate (around $1 per square foot for volume work), cutting costs and overtime for both piece‑rate and hourly labor.​

Business Ownership and Sales

• Built two successful six‑figure, later seven‑figure kitchen and bath remodeling companies with no starting capital, primarily focused on stone countertops.​

• Led premium web design, SEO, and online marketing for these businesses, outperforming typical industry sites and campaigns.​

• Managed office job verification (square footage and chargeable items), catching and correcting templating/office mistakes before release.​

• Oversaw CAD engineering, fabrication, installation, service, restoration work, and all accounting for the businesses; operations covered roughly one‑third of the state.​

• Developed an in‑home quoting and templating system that closed a high percentage of deals on the first visit and reduced mistakes by templating while selling.​

• Became the primary salesperson and consistently out‑closed competitors despite not being the cheapest option, using a refined, honest sales approach.​

• These companies ultimately closed after being severely impacted by external criminal activity targeting small businesses and my suppliers, which led to a loss of assets and forced me to restart from zero; this was not due to performance, demand, or the viability of the business model.

Work History

Counter Active of Tampa | 2002–2008

• Operations, installation, and shop management, simultaneous with 3 machine CNC programming & engineering, for an 11‑million‑dollar‑per‑year stone countertop fabrication and installation company.​

• MVP award recipient.​

• CNC operation, programming, and department management.​

• 2D CAD engineering and department management.​

• Granite and stone fabrication and installation.​

• Compensation: approximately $80,000/year plus a company vehicle paid in full and gifted.​

Kablelink Communications | 2008–2011

• Residential cable TV, phone, and internet installation contractor; top earner in Florida among hundreds of technicians.​

• Commercial cable TV, phone, and internet installation; part of a team rated #1 in the country by BrightHouse.​

• Compensation: approximately $70,000–$90,000/year.​

Business Consulting, Restructuring, Scaling & Operations Management – 2 Companies | 2011–2016

• Led high‑volume sales, shop, office, and installation operations for stone and Corian/solid surface fabrication and installation companies.

• Drove performance to the point owners no longer needed to be on‑site or even live in the country, with minimal mistakes, overtime, and consistent high production.

• Implemented permanent procedures to eliminate recurring problems, leveraging Moraware automation and CNC machining to remove most employee errors.

• Restored non‑operational CNC machines, implemented a fully machined manufacturing process, and increased CNC output to 2–3x prior production levels.​

• Completely restructured Moraware to capture all measurable data (sq. ft., ln. ft., supplies, etc.), streamline office–shop flow, and automate every possible task.

• Built a fully paperless digital job‑tracking system across all departments, with a web link that auto‑generated daily paperwork for each employee with zero office involvement.

• Implemented fully automated fabrication and installation scheduling inside Moraware, dramatically improving visibility and on‑time performance.​

• Solved the “jobs not ready” issue by consistently having work completed 2–3 days ahead of schedule.

• Created a pre‑template material‑nesting and ordering process so material was on hand before templating, reducing waste, overtime, and delays.

• Increased weekly production and accounts 2–3x: Company 1 from ~1,200 to ~2,500 sq. ft., Company 2 from ~2,500 to ~5,000 sq. ft. per week.

• Cut costs and material waste drastically while elevating quality through a predominantly machined process.​

• Pulled one company completely out of bankruptcy and back to sustained profitability.

• Eliminated roughly 70% of daily reworks even after doubling production volume.

• Programmed CNCs daily and directly managed all departments (shop, office, install, service, and scheduling).

• Assisted sales, processed and verified all incoming jobs, calculated sq. ft. and chargeable items, and caught template/sales errors before release.

• Handled all escalated issues and service calls; coordinated daily installs and service.

• Served as project manager for large commercial accounts, including major hotel projects with volatile, high‑volume, last‑minute demands—consistently meeting deadlines.

• Compensation: approximately $100k per year.

Business Building, Consulting, Scaling, Operations Management, Sales, Engineering, Job Verification, Project Management & Ownership; Web Design & Development, SEO & Digital Marketing – 2½ Companies | 2016 - 

• Built two successful six‑figure, later seven‑figure kitchen and bath remodeling companies with no capital; helped an associate build a countertop company from scratch to steady work and sales.  

• Responsible for web design, development, SEO, online marketing, sales, accounting, CAD engineering, fabrication, installation, service, and restoration.  

• Developed and executed an in‑home sales and templating system that closed a large percentage of quotes on‑site and improved accuracy and process flow.  

• Handled all escalated issues and difficult service calls. 

• Compensation: Started at roughly $200,000 in year one, starting as a work from home operation (with no capital); and increased retail sales and new accounts rapidly, to where these companies were reaching seven figures.  

Employment Goals

• Open to strong individual contributor roles but ideally seeking an Operations or General Manager, or Vice President‑level position with long‑term potential at one company.​

• In a perfect scenario, I’m looking for a life‑long career opportunity with a clear path to meaningful part ownership, so we can build long‑term trust and share in the financial upside of the improvements I create.​

• I’m willing to work extended and double shifts for the first several years to transform operations, but past experiences have shown that without ownership, others can benefit disproportionately from my systems and work, and it has even led to outright theft of my life’s work in consulting, restructuring, and scaling. A structured path to equity helps prevent that and keeps incentives aligned and protects me in various ways, from my trade secrets and endless hours worked, to problem‑employee targeting and sabotage. A complete company overhaul, solving company problems including personnel, with a “refuse to fail” approach and policy, puts a large target on my back from experience. Although the best employees in the company, who want what’s best for the organization, have always supported me, owners don’t typically face those issues—and a short‑term contract is not something I’m interested in.

• My prior companies were ultimately shut down after organized criminal activity against small businesses and caused a total loss of assets and forced me to start over; the closures were not related to performance or demand, and there is no ongoing issue that would affect a future employer.​

Past Compensation

Approximate Compensation Equivalents by Location
(Estimates based on inflation and cost of living)

Counter Active of Tampa (2002–2008)

• Original pay (Florida, then): $80,000/yr​

• Approx. today in Florida: about $120,000/yr​

• Approx. equivalent then in California: about $108,000/yr​

• Approx. equivalent then in New York: about $112,000/yr​

• Approx. equivalent then in Texas: about $77,000/yr​

• Approx. equivalent today in California: about $162,000/yr​

• Approx. equivalent today in New York: about $169,000/yr​

• Approx. equivalent today in Texas: about $117,000/yr​

Kablelink Communications (2008–2011)

• Original pay (Florida, then): $70,000–$90,000/yr (≈$80,000 midpoint)​

• Approx. today in Florida: about $112,000/yr​

• Approx. equivalent then in California: about $121,000/yr​

• Approx. equivalent then in New York: about $125,000/yr​

• Approx. equivalent then in Texas: about $78,000/yr​

• Approx. equivalent today in California: about $151,000/yr​

• Approx. equivalent today in New York: about $157,000/yr​

• Approx. equivalent today in Texas: about $109,000/yr​

Consulting, Restructuring & Scaling / Operations Manager (2011–2016)

• Original pay (Florida, then): $100,000/yr​

• Approx. today in Florida: about $130,000/yr​

• Approx. equivalent then in California: about $135,000/yr​

• Approx. equivalent then in New York: about $140,000/yr​

• Approx. equivalent then in Texas: about $97,000/yr​

• Approx. equivalent today in California: about $176,000/yr​

• Approx. equivalent today in New York: about $182,000/yr​

• Approx. equivalent today in Texas: about $126,000/yr​

Business Building, Consulting, Scaling, Operations Management, Sales, Engineering, Job Verification, Project Management & Ownership; Web Design & Development, SEO & Digital Marketing – 2½ Companies | 2016- 

• Built two successful six‑figure, later seven‑figure kitchen and bath remodeling companies with no capital; helped an associate build a countertop company from scratch to steady work and sales.  

• Responsible for web design, development, SEO, online marketing, sales, accounting, CAD engineering, fabrication, installation, service, and restoration.  

• Developed and executed an in‑home sales and templating system that closed a large percentage of quotes on‑site and improved accuracy and process flow.  

• Handled all escalated issues and difficult service calls. 

• Compensation: Started at roughly $200,000 in year one, starting as a work from home operation (with no capital); and increased retail sales and new accounts rapidly, to where these companies were reaching seven figures.